Securus How-To Guide
Instructions: Desktop
Step 3:
Your dashboard will show eMessaging, which is for emails, and it will show Securus Text Connect, which is for text messaging.
It’s easier, and recommended, to text our students via the phone app rather than desktop.
For this step, select eMessaging.
Step 4:
Click Contacts and type in a student’s first and last name, then toggle to Oklahoma and Oklahoma Departments of Corrections.
Click Search and select the student.
You may also search by DOC#.
A list of student names and DOC numbers will be made available to volunteers who have received their DOC training.
Step 5:
Choose Total Stamps to purchase stamps, which will allow you to send emails to incarcerated individuals.
You will need to select a student name under Select Contact. You may choose any student name—it doesn’t matter.
Purchase your stamps to email students.
Instructions: Mobile App
Step 1:
Download the Securus app for your phone and log in.
Step 2:
Navigate to Text Connect at the bottom to start sending text messages.
Step 3:
Select Contacts and hit the blue plus ( + ) button in the bottom right corner to add our students to your text message contacts.
Step 4:
Type in a student’s first and last name, then toggle to Oklahoma and Oklahoma Departments of Corrections.
Click Find Contact and select the student.
You may also search by DOC#.
